Onboarding
Welcome to your portal
This is where everything for your project lives. Start with your tasks below. The other sections are there whenever you need them.
Where to start:
- Read “how we work” so you know what to expect.
- Work through your tasks: sign the contract, answer a few questions, and upload your assets.
- Book your kickoff call when you’re ready.
Your point of contact is Jamie Rivera. If you have any questions, email hello@agency.com.
Getting Started
Start here. Get to know how we work and what to expect
Your Tasks
The bits we need from you to get started. Work through them in any order.
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Review and sign your contract http://contact-linkOpen
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Download a copy http://contract-download-linkOpen
Setup note:
Client Portal links to your contract. It doesn’t do the signing, so keep using whatever tool you already trust. This is just where your client finds it.
- Most signing tools (DocuSign, Adobe Sign, and others) give you a shareable link. Add it to the “Review and sign your contract” button so your client signs in their browser.
- Prefer email? Sign your usual way, then upload the signed PDF to using the Files module type.
Setup note:
Client Portal links to your contract. It doesn’t do the signing, so keep using whatever tool you already trust. This is just where your client finds it.
- Most signing tools (DocuSign, Adobe Sign, and others) give you a shareable link. Add it to the “Review and sign your contract” button so your client signs in their browser.
- Prefer email? Sign your usual way, then upload the signed PDF to using the Files module type.
Setup note: Use the Client Upload module to allow your clients to upload any useful assets.
Please note in this example it is a public portal, so the Client Upload feature is not displayed.
You cannot upload files to a public portal.
Setup note: Link your scheduling tool (Calendly, SavvyCal, and others all give you a link) so clients can book without the back-and-forth.
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View and pay your outstanding invoices http://invoice-linkOpen
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Download your invoice receipts http://invoice-linkOpen
Setup note: Link this to wherever you invoice. You can drop in a payment link (Stripe and most invoicing tools give you one), or upload a PDF of each invoice.
Useful Resources
Ways to reach us and a few things to make the project easier.
Slack is best for quick questions and day-to-day updates. For approvals or changes to scope, please use email so we have a clear record.
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Figma http://figma-linkOpen
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Loom http://loom-linkOpen
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Notion http://notion-linkOpen
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Google Drive http://google-linkOpen
These are the tools we use day to day. You don’t need an account for all of them, but a free Figma and Loom login makes feedback much easier.
Add-Ons
Optional extras you can add to your project at any point.
We keep your site updated, backed up, and secure, and include a set allowance of small changes each month. Billed monthly, cancel any time.
Send us a URL and within three working days you get a 15 to 20 minute screen recording walking through the page, plus a prioritised list of changes to lift conversions. One-off, fixed price.
Book a single hour and we’ll spend it on a screen-share fixing, changing, or planning whatever you need most. Useful between projects or when something comes up.
Need a hand with anything?
- (555) 014-2273
- hello@northpointstudio.com
- Powered by Client Portal