Onboarding
Welcome to your portal
This is where everything for your project lives. Start with your tasks below. The other sections are there whenever you need them.
Where to start:
- Read “how we work” so you know what to expect.
- Work through your tasks: sign the contract, answer a few questions, and upload your assets.
- Book your kickoff call when you’re ready.
Your point of contact is Jamie Rivera. If you have any questions, email hello@agency.com.
PART 1 Getting Started
Start here. Get to know how we work and what to expect
PART 2 Your Tasks
The bits we need from you to get started. Work through them in any order.
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Review and sign your contract http://contact-linkOpen
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Download a copy http://contract-download-linkOpen
Setup note:
Client Portal links to your contract. It doesn’t do the signing, so keep using whatever tool you already trust. This is just where your client finds it.
- Most signing tools (DocuSign, Adobe Sign, and others) give you a shareable link. Add it to the “Review and sign your contract” button so your client signs in their browser.
- Prefer email? Sign your usual way, then upload the signed PDF to using the Files module type.
Setup note:
Client Portal links to your contract. It doesn’t do the signing, so keep using whatever tool you already trust. This is just where your client finds it.
- Most signing tools (DocuSign, Adobe Sign, and others) give you a shareable link. Add it to the “Review and sign your contract” button so your client signs in their browser.
- Prefer email? Sign your usual way, then upload the signed PDF to using the Files module type.
Setup note: Link your scheduling tool (Calendly, SavvyCal, and others all give you a link) so clients can book without the back-and-forth.
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View and pay your outstanding invoices http://invoice-linkOpen
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Download your invoice receipts http://invoice-linkOpen
Setup note: Link this to wherever you invoice. You can drop in a payment link (Stripe and most invoicing tools give you one), or upload a PDF of each invoice.
PART 3 Useful Resources
Ways to reach us and a few things to make the project easier.
Slack is best for quick questions and day-to-day updates. For approvals or changes to scope, please use email so we have a clear record.
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Figma http://figma-linkOpen
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Loom http://loom-linkOpen
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Notion http://notion-linkOpen
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Google Drive http://google-linkOpen
These are the tools we use day to day. You don’t need an account for all of them, but a free Figma and Loom login makes feedback much easier.
PART 4 Add-Ons
Optional extras you can add to your project at any point.
We keep your site updated, backed up, and secure, and include a set allowance of small changes each month. Billed monthly, cancel any time.
Send us a URL and within three working days you get a 15 to 20 minute screen recording walking through the page, plus a prioritised list of changes to lift conversions. One-off, fixed price.
Book a single hour and we’ll spend it on a screen-share fixing, changing, or planning whatever you need most. Useful between projects or when something comes up.
Need a hand with anything?
- (555) 014-2273
- hello@northpointstudio.com
- Powered by Client Portal