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10-Year Limited Warranty

Effective Date: [Date]

Product: Custom Furniture Piece

Thank you for purchasing our custom furniture. We are proud to offer a 10-year limited warranty, ensuring your investment is protected.

Warranty Coverage

  1. Coverage Period This warranty covers your custom furniture piece for a period of ten (10) years from the original date of purchase.
  2. What is Covered
    • Structural Integrity: We warrant that the furniture frame will remain structurally sound under normal use conditions.
    • Material Defects: We cover any defects in materials or workmanship, including issues with the wood, metal, upholstery, or finishes used in the construction of the furniture.
    • Functionality: We guarantee the functionality of moving parts, such as drawers and hinges.
  3. What is Not Covered
    • Normal wear and tear, including but not limited to scratches, dents, and fading.
    • Damage caused by misuse, abuse, or improper care.
    • Modifications or repairs made by unauthorized persons.
    • Accidents, natural disasters, or other events beyond our control.

Warranty Service

  1. Claims Process To make a warranty claim, please contact our customer service department at [Phone Number] or [Email Address] with proof of purchase and a detailed description of the issue. Photos or videos of the defect may be required for assessment.
  2. Inspection and Repairs Upon receiving a claim, we may require an inspection of the furniture. If a defect covered by this warranty is confirmed, we will, at our discretion, repair the furniture, replace it with an identical or comparable piece, or refund the purchase price.
  3. Cost of Repairs During the first five (5) years, we will cover all costs associated with repairs or replacements. In years six (6) through ten (10), the customer may be responsible for a percentage of the repair or replacement costs, as determined on a case-by-case basis.

Additional Information

This warranty is non-transferable and applies only to the original purchaser. It is only valid for furniture used in residential settings and does not cover furniture used in commercial environments.

Disclaimer: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Our liability is limited to the terms set forth in this warranty and we shall not be liable for any indirect, incidental, or consequential damages.

Thank you for choosing our custom furniture. We are committed to your satisfaction and stand behind the quality of our craftsmanship.